Data Processing Agreement

Introduction

This page describes the data processing commitments of N40 Agency, LLC (Delaware LLC, EIN: 36-5172738, File No. 10548740, incorporated March 16, 2026; registered agent: Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, USA) under Article 28 of the EU General Data Protection Regulation (GDPR) 2016/679. It serves as a public summary of our obligations as a data processor.

For a legally binding signed DPA — required to demonstrate GDPR compliance to regulators and enterprise clients — please use the request form at the bottom of this page.

Roles of the Parties

N40 does not process Client personal data for its own purposes and does not transfer it to third parties except the sub-processors listed in this document.

Subject Matter of Processing

Depending on the service engaged, N40 may process the following categories of data:

The exact data categories and processing duration are defined in the applicable agreement or Statement of Work. Processing is carried out solely for the purpose of delivering agreed services.

Processing Instructions

N40 processes personal data only on documented instructions from the Client (data controller), unless required to do so by EU or member state law. In such cases, N40 informs the Client of the legal requirement prior to processing, unless the law prohibits such notification on grounds of public interest.

If N40 considers that an instruction from the Client infringes GDPR or other applicable data protection law, N40 immediately informs the Client.

Staff Confidentiality

N40 ensures that access to Client personal data is limited to personnel and contractors who require it to perform the agreed services. All such persons:

• • Have signed non-disclosure agreements or whose employment contracts contain equivalent confidentiality obligations.
• • Have received training on data protection and information security requirements.
• • Have access only to the data necessary for their specific tasks (principle of least privilege).

Data Security Measures (Article 32 GDPR)

N40 implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing:

For full details of our security practices, contact us at contact@n40.agency.

Sub-processors

The Client grants general prior authorization for N40 to engage sub-processors. N40 will notify the Client at least 30 days before engaging a new sub-processor or replacing an existing one. The Client may object on reasonable data protection grounds within this period.

All US-based sub-processors process data under Standard Contractual Clauses (SCC) pursuant to EU Commission Decision 2021/914.

N40 remains liable to the Client for sub-processors' compliance with GDPR obligations to the same extent as N40's own obligations.

Data Subject Rights

N40 provides technical and organizational assistance to the Client (controller) in fulfilling its obligations regarding data subject rights under Chapter III of the GDPR:

• • Right of access (Art. 15) — providing the Client with the data subject's data in a structured format within 10 business days.
• • Right to rectification (Art. 16) — correcting inaccurate data per Client instruction.
• • Right to erasure (Art. 17) — deleting data subject records per confirmed Client instruction.
• • Right to data portability (Art. 20) — providing data in a standard machine-readable format (JSON, CSV).
• • Right to restriction (Art. 18) — temporarily suspending processing per Client instruction.

N40 will not delete or alter data without written Client instruction, except where required by law.

Breach Notification (Art. 33–34 GDPR)

Upon becoming aware of an actual or suspected personal data breach, N40 will:

• • Notify the Client within 24 hours of discovery.
• • Provide a description of the nature of the breach, approximate number and categories of affected data subjects and records.
• • Describe the likely consequences of the breach and the measures taken or proposed to address it.
• • Continue to provide updates as additional information becomes available.

The Client (controller) is responsible for notifying the competent supervisory authority (pursuant to Art. 33 GDPR) and affected data subjects (Art. 34 GDPR) within the required timeframes.

Audit Rights (Art. 28(3)(h))

N40 makes available to the Client all information necessary to demonstrate compliance with Article 28 GDPR obligations and allows for audits and inspections, including by auditors mandated by the Client.

Audits require 14 days' prior written notice, are conducted during normal business hours, and are subject to NDA. Audit costs are borne by the Client unless the audit reveals a material breach by N40.

N40 may satisfy compliance verification obligations by providing an independent auditor's report or relevant certification where available.

International Data Transfers (Art. 44–49 GDPR)

N40's sub-processors (Supabase, Resend, Google, Netlify, Calendly, Meta, LinkedIn) are primarily located in the United States; Hotjar is in the EU. Transfers of personal data from the EU to the US are made under Standard Contractual Clauses (SCC) pursuant to EU Commission Decision 2021/914 (Module 2: controller-to-processor and Module 3: processor-to-sub-processor).

N40 has conducted a Transfer Impact Assessment (TIA) and implemented supplementary measures (data encryption prior to transfer, data minimization) to ensure a level of protection essentially equivalent to that guaranteed by the GDPR.

Standard Contractual Clauses are included in the signed DPA as an Annex. Request a copy below.

Data Deletion Upon Termination (Art. 28(3)(g))

Upon termination or expiration of the agreement, N40 will, at the Client's choice:

• • Return all personal data to the Client in a standard format (JSON, CSV) within 30 days.
• • Delete all personal data from active systems within 30 days.
• • Backup copies will be permanently deleted within 90 days of the deletion decision.
• • Provide written confirmation of deletion to the Client.

Exception: N40 may retain data longer where required by EU or member state law, citing the applicable legal basis.

Request a Signed DPA

This page is a public summary of our data processor commitments. For legally valid GDPR compliance with regulators and your compliance team, a signed bilateral DPA is required.

Contact us and we will send a complete DPA draft (including an SCC Annex for US transfers) within 2 business days.